HARDWARE INTEGRATION & FIELD SUPPORT

Onsite Setup and Hardware Calibration

We make hardware incompatibilities and disconnections a thing of the past. Our engineers install and calibrate the handheld terminals, barcode printers and cargo weighing tables in your warehouse on site.

Field Integration

On-site calibration of handheld terminals, printers and cargo scales with zero error.

Certified and Fully Integrated Devices

Field-tested industrial hardware profiles that work plug-and-play with the stack WMS application.

Handheld Terminals

Zebra MC3300, TC21, Honeywell ScanPal and Datalogic models. We ensure security by disabling devices from non-WMS use with our special Android launcher.

Barcode Printers

Zebra ZD420, TSC TE200 and Argox industrial printers. Direct and instant label printing with ZPL/TSPL commands over wireless network.

Industrial Scales

RS-232/USB/TCP integration with scales and scales on the packaging table. The order weight is automatically read when the package is closed and entered into the cargo template.

RF Network Infrastructure

In-warehouse Access Point positioning analysis. Wi-Fi network setup where handheld terminals will work without experiencing signal interruption while walking through corridors.

Our Field Installation Steps

The stages that our engineers implement in the field until your warehouse becomes operational.

1

RF Signal & Coverage Test (Site Survey)

Wi-Fi reception strength test is performed according to warehouse ceiling height, metal shelf density and corridor depths. AP points are marked with precise coordinates.

2

Hardware Flashing & MDM Profile Installation

Istif WMS MDM profile is installed on all handheld terminals. Devices are locked to only open the Stack app (Kiosk Mode). In this way, data leaks and unnecessary internet consumption are prevented.

3

Label & Scale Calibration

Paper/sensor calibrations of thermal label printers are performed. Weight reading parameters of the scales on the packaging tables are integrated into the WMS software.

4

Onsite User Training and Pilot Live Testing

The rules for using handheld terminals and scanning barcodes are explained to field personnel on-site. The first real goods acceptance and collection pilot tests are carried out in the field with our team.